Information Collection
We may collect personally identifiable information (PII) such as your name, email address, mailing address, and phone number when you register with us, use our services, place an order, subscribe to our newsletter, participate in a survey, use live chat, inquire about employment opportunities, open a support ticket, provide feedback, or fill out a form on our website or service. We only collect this information if you provide it voluntarily.
We may also collect non-personal information, such as your browser name, computer type, operating system, internet service provider, and other technical details about your connection to our website or service.
Information Usage
We use the collected information to:
Opting Out of Email Communications:
If you do not wish to receive email messages from us:
Information Sharing and Disclosure
We do not sell, share, rent, trade, or otherwise transfer your data to any other client, prospect, or third party.
However, we may disclose your information if required by law or subpoena, or if we believe it is reasonably necessary to:
In the event of a company sale, divestiture, or transfer (including shares), or any combination of its products, services, assets, and/or businesses, your information, such as customer names, email addresses, mobile numbers, and other user information related to the website or service, may be among the transferred assets. This information may also be sold, assigned, or transferred during corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, or similar transactions or proceedings involving all or part of the company.
Nettech is committed to protecting your privacy and being transparent about how we handle your personal information.
Third-Party Links: Our website or services may occasionally include links to third-party websites, products, or services. Please be aware that these external sites have their own privacy policies, which are separate from ours. We are not responsible for the content or activities of these linked sites. We welcome your feedback regarding any third-party links you find on our site.
Advertising (Google Ads): We use Google Ads (formerly AdWords) as part of our marketing efforts to provide you with more relevant and personalized advertising. This means:
Our Privacy Commitment: At Nettech, your privacy is important to us. We are dedicated to safeguarding your personal information and being open about our data practices.
Google Customer Match Feature Data Use Disclosure:
This app uses the following Google API scopes to sync audiences between the Nettech Cloud Platform and your Google Ads account:
auth/userinfo.profileauth/adwordsThe app's use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including the Limited Use requirements.
Analytics Information:
We may collect analytics data directly or use third-party tools to measure website/service traffic and usage. These tools collect information from your browser, such as pages visited, to help us improve the website/service. This information is collected and used in aggregate form, making it impossible to reasonably identify individual users.
Confidentiality and Security:
All customer data remains the property of our clients. We will not use, rent, sell, transfer, or otherwise disclose tracking information related to clicks, message opens/reads, or e-commerce conversions.
We maintain all customer data in a secure, carrier-class facility protected by firewalls and other security measures. We are ISO 27001:2013 (ISMS) and ISO 9001:2015 (QMS) certified and adhere to these frameworks, as well as best industry standards and international practices. Regular Vulnerability Assessment and Penetration Testing (VAPT) is conducted on the website/service.
Your personal information is stored behind secured networks and is accessible only to authorized personnel who are required to maintain its confidentiality. All sensitive information is encrypted using Secure Socket Layer (SSL) technology.
Digital Communication and Marketing Solutions
Nettech provides digital communication and marketing solutions, offering Software as a Service (SaaS) to clients for various business needs, such as marketing campaigns. Our clients are your service providers, so please contact them directly with any questions about your personal data or Personally Identifiable Information (PII).
Nettech may send you promotional information about our products, services, and partner offerings via email and SMS. You can opt out of these marketing communications at any time. You have the right to stop Nettech from contacting you for marketing purposes or sharing your data with other Nettech group companies or subsidiaries. To opt out, please contact us (details below).
Unsolicited Commercial Communication (SPAM)
We are committed to permission-based digital marketing and maintain a strict anti-spam policy for all clients. Clients are prohibited from sending unsolicited material to recipients who have not given permission to receive it.
Our services may only be used for lawful purposes and must comply with all applicable rules and laws.
These policies are part of Nettech’s Acceptable Use Policy, which is contractually binding on all clients. Violations will result in immediate termination of access to our services, applications, servers, and network.